Privacy Policy

Privacy Policy of Quality Colors B.V.

Quality Colors B.V. is responsible for the collection and processing of personal data as outlined in this privacy statement.

“Personal data” is legally defined as “individual data relating to the personal or professional circumstances of a specific or identifiable natural person”. This includes, for example, the name, address, email address, and/or other information that can be attributed to a natural person.

Quality Colors B.V. ensures that all personal data collected by us is processed in a proper and careful manner, and in full compliance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

Quality Colors B.V. collects and processes your personal data if you are a customer of Quality Colors B.V. A customer is someone with whom Quality Colors B.V. has entered into an agreement for the supply of goods and/or services.

Additionally, we also collect personal data from potential customers, newsletter subscribers, suppliers, and our own employees. In general, the conditions below also apply to the personal data of these individuals.

Use of Personal Data

Quality Colors B.V. collects and processes your personal data for the following purposes:

  • To provide you with the best possible advice.
  • To deliver goods and/or services to you.
  • For sending invoices and processing your payment.
  • To contact you if necessary to carry out our services.
  • For sending our newsletter (if “Subscribed”).
  • To inform you about changes in our services and products.

Quality Colors B.V. also processes personal data in the context of our business operations when legally required.

Personal Data We Process

Quality Colors B.V. registers the following data:

  • Last name, first name, initials, title, gender
  • Address and place of residence
  • Email address and (mobile) phone number
  • Bank account number
  • Products purchased from us
  • Information about your preferences and advice provided to you

We do not collect any special and/or sensitive personal data, such as race, political preference, religion, etc.

Cookies and Google Analytics

Our website does not intend to collect data about website visitors. Quality Colors B.V. only uses technical and functional cookies.

A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit our website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and remember, for example, your preference settings. They also help us optimize our website. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Additionally, you can delete any previously stored information through your browser settings.

We use Google Analytics, a web analysis service provided by Google. This service is based on cookies and allows us to analyze the use of our website. You can prohibit the storage of cookies in your browser settings.

For more information about Google Analytics, visit this link.

How long do we keep your personal data?

Quality Colors BV does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. You have the right to have your personal data deleted. However, we must comply with legislation regarding the minimum retention period for transaction data. The statutory retention period is currently 7 calendar years.

Who has access to your personal data?

Employees of Quality Colors B.V. only have access to the personal data necessary for their role. Additionally, our IT service provider has access to our systems for management and maintenance purposes (see below under the heading “sharing personal data with third parties”).

We treat the obtained personal data confidentially and require all our employees to enter into a confidentiality agreement. We also ensure that employees who have access to the personal data receive proper and comprehensive training on how to handle personal data and ensure they are familiar with their responsibilities and legal obligations.

Sharing personal data with third parties

Quality Colors B.V. does not sell your data to third parties. We will only share your data with third parties if it is necessary for the performance of our contract with you (for example, for the direct delivery of goods) or to comply with a legal obligation.

We enter into data processing agreements with companies that process your data on our behalf (including our IT service provider) to ensure the same level of security and confidentiality of your data. Quality Colors B.V. remains responsible for these processes.

Right to access information

All our customers have the right to free access to all stored information about themselves and the right to correct, block, or delete data if necessary. Additionally, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by Quality Colors B.V., and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to: info@qualitycolors.nl

To ensure that the request for access is made by you, we ask you to send a copy of your identity document with the request. Your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) must be blacked out on the identification document. This is to protect your privacy. We will respond as soon as possible, but no later than four weeks, to your request.

Protection of your personal data

Quality Colors B.V. takes the protection of your data seriously and has implemented appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. This includes both technical and organizational measures. Your data is stored on securely protected servers located in the data center. Additionally, we use reliable standard business software (such as Office365, Fresh Portal, and King) for registering your data.

If you still have doubts about the security of your data or suspect misuse, please feel free to contact us.

Quality Colors B.V. also wants to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via this link.